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Partners · MSPs and MSSPs managing customer fleets

Managed service providers

Run server monitoring, Android device management and incident response for several customers from one console, with each customer in its own isolated tenant.

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[01]How it would work

Built on what exists today

  1. 01
    One organisation per customer
    Each customer is an isolated tenant. Your staff can belong to several and switch between them from the header.
  2. 02
    Monitor and respond
    Server agents, alerts to your channels, incidents with history, and an audited command lifecycle with optional two-person approval.
  3. 03
    Give each technician the right role
    Analyst, operator and viewer roles separate investigation, hands-on commands and read-only audit.
Facts your engineers will ask for
Isolation
Application layer plus PostgreSQL row-level security, both tested in CI
Roles
owner, admin, analyst, operator, viewer, member
Alert channels
Email, Slack, Discord, Telegram, webhook
Agent on customer servers
The one-line installer agent: monitoring, scans and response on Linux, outbound HTTPS only, signed self-updates

What we can offer today, and what is coming

What works today

03

In production or in the current download.

  • Tenant per customer with a switcherAvailable

    Isolation enforced in the data-access layer.

  • Server agent, alerts and incidentsAvailable

    Live in production.

  • Server response actionsLimited

    Audited command lifecycle; approval queue in progress.

Built, not yet released

00

The code exists and is tested in the repository; it has not shipped to users.

Nothing in this group yet.

Coming

01

Not built yet. Nothing on this list runs today.

  • MSP billing, usage and cross-tenant reportingComing

    Not built.

[02]Questions

What partners like you usually ask

Is there one bill for all my customers?

No. MSP billing, usage and cross-tenant reporting are not built; each organisation has its own plan.

Can we connect our PSA or RMM?

There is no published integration or versioned API yet. Alert webhooks are the integration point today.

Contact

What helps us reply usefully

  • Number of customers and servers
  • PSA / RMM tools you use
  • Response actions you need

Send the form below and it reaches our partner pipeline directly. Prefer your own mail app? Email [email protected] with these questions pre-filled.

Helps us answer first time: Number of customers and servers · PSA / RMM tools you use · Response actions you need
Plain text, up to 5,000 characters. Never include passwords, keys or tokens.
Prefer e-mail? Write to [email protected]
What happens next
  1. 01
    You write to us
    With the questions on the partner page answered as far as you can. The email opens in your own mail app; nothing is sent from the site.
  2. 02
    We reply with what is real
    Which parts of your use case work today, which are built but not released, and which do not exist.
  3. 03
    A technical evaluation
    On your own devices or servers, with the current download or agent, before anything is agreed.
  4. 04
    Terms, when there is something to agree
    We have no standard partner terms or partner programme published. They will be written for the first real case.
Other partner types:Device makers (OEM)Telcos and ISPsBanks and fintech