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Referral programme

Tell someone about Sentinel. Earn a commission when they buy.

Every account has one referral code and an invite link. When a person you invited buys, you earn a share of what they actually paid, and so do the two people above you in the chain. Payouts are requested from your account and paid by hand.

[01]The rules

How it works

Your code and linkAvailable

Open Referral in your account to see your code and your invite link, /signup?ref=YOURCODE. A friend can type the code at sign-up. A code that is wrong never blocks sign-up. If they forgot, a code can be added once, before the first purchase.

Three levelsAvailable

Level 1 is the person who owns the code. Level 2 is that person's own referrer, and level 3 is the referrer above that. The chain is fixed when the code is used and never changes. Your own code, or a loop, is refused.

Paid on what was billedAvailable

The commission is worked out on what the buyer was really billed, after volume and promo discounts. By default that is the taxable value, before GST. A fully discounted order earns nothing. Renewals earn too.

[02]Rates

Default rates, hold and payout minimum

Rates, the hold period and the minimum payout are settings that our staff can change. A change affects future sales only: each commission keeps the base, rate and amount it was created with. These are the defaults; the Referral page in your account shows the current values.

Default referral settings
SettingDefaultNotes
Level 1 (the code owner)10%Of the commission base
Level 23%The code owner's own referrer
Level 32%The referrer above level 2
Upper limitThe three together may not exceed 50%A guard on the settings, not a target
Hold before it can be paid out14 daysA commission is "on hold", then "available"
Minimum payout request₹500Also editable by staff
[03]An example

A worked example

A ₹11,800 plan bought with a 50% promo code
  1. 01
    The buyer is billed ₹5,900 including GST.
    The 50% promo code takes ₹5,900 off the ₹11,800 list price.
  2. 02
    The taxable value is ₹5,000.
    ₹5,900 includes 18% GST. The commission base is the taxable value by default.
  3. 03
    Each level earns its share of ₹5,000.
    At the default rates, level 1 earns ₹500 (10%), level 2 ₹150 (3%) and level 3 ₹100 (2%).
  4. 04
    Each commission waits out the hold.
    After the hold (14 days by default) it becomes available. If the invoice is credited before then, the commission is reversed.
Only an illustration
The figures use the default rates and a promo percentage chosen for the example. What you earn depends on what people actually buy and on the rates in force on the day, which we may change for future sales.
[04]Getting paid

Wallet and payout requests

Your Referral page shows a wallet worked out from your commissions. Payment itself is made by hand by BIDUA Industries Pvt Ltd; there is no automatic bank transfer.

Release state
The code, link and commissions are built. The wallet and the payout requests described below were added most recently and are built in the repository; check your Referral page for whether the Wallet section is visible to you before relying on it.
The walletNot released
  • Available is what has passed the hold and has not been reversed, minus payouts you have requested or been paid.
  • On hold, requested and paid are shown separately.
  • If a commission is reversed after it was already requested or paid, the balance shows an Adjustment and your available balance stays at zero. Future commissions repay it first. Nothing is hidden.
A payout requestNot released
  • Ask for at least the minimum, and no more than your available balance. One open request at a time.
  • Give a UPI ID, or a bank account with IFSC and the holder's name. We store the destination encrypted and show only a masked copy.
  • Our staff approve or reject the request (a rejection comes with a reason). The company then pays by hand and records the bank reference.
  • You can cancel a request while it is still only requested.

When a commission is created, each person who earns it gets one e-mail with the level, the amount and a masked label for the buyer (never the buyer's name). That e-mail needs the mail service to be switched on.

[05]Limits

What the programme does not offer

Not builtNot offered
  • Automatic bank payouts: every payout is made by hand after approval.
  • Tax deduction or tax filing on your behalf.
  • Different rules per product.
  • Fraud scoring beyond refusing your own code and loops in the chain.
  • A cash value for a code, or any guaranteed amount of earnings.
Tax noteRead this

A commission is income for the person who receives it. Any tax on a payout is the recipient's own responsibility; we do not deduct or report it for you. Ask your own tax adviser how it applies to you.

[06]Questions

Referral questions

Where do I find my code?
Sign in and open Referral in your personal or organisation workspace. Every account has one; if you have no account yet, sign up first.
Do I earn on renewals?
Yes, by default. Renewals earn commission like first purchases. Staff can change this setting; a change applies to future sales only.
Does a promo code reduce what I earn?
Yes. Commission is worked out on what the buyer was billed after the promo and any volume discount, not on the list price.
What happens if the buyer is refunded?
When a credit note is issued on the invoice, the commissions created from it are reversed.
Can I refer myself?
No. Your own code is refused, and so is any loop in the chain.
Is this the same as the partner promo API?
No. The Partner API lets approved partner companies make discount codes for their own customers. It pays no commission, and commission, payouts and a partner dashboard are not built for it.
Who runs it?
BIDUA Industries Pvt Ltd bills, pays and supports. Ramaera Industries Ltd is the marketing partner.

Re-checked against our documentation on 2026-10-14.