Tech-support and remote-access scams
8 guides. Each explains one scam: how it works, an example, the red flags and the steps to take.
Remote Access App Bank Refund TrickA caller offers a refund and asks you to install a remote-access app. Once he sees your screen, he…Screen Share Support Trick Posing as a Utility or Telecom HelpdeskA fake telecom or utility helpdesk asks you to open a screen-sharing app to 'fix' your SIM or…Fake Antivirus Pop-up Telling You to Call SupportA browser page flashes a loud virus warning with a helpline number or an 'install cleaner' button.…Fake Broadband Technician and Router Support CallA caller from your 'internet provider' says your router needs a verification payment or app. It is…Fake Laptop and Printer Support HelplineSearching for laptop or printer help brings up a fake service number. The agent charges for…Fake Windows Security Alert and Locked Browser PageA full-screen 'Windows security alert' locks your browser and shows a helpline. The page is fake…Airline Refund and Customer Care Search ScamSearching for an airline refund number can lead to a fake helpline that takes card details or…Domain Renewal and Google Listing Scam for ShopsA small shop gets a domain-renewal invoice or a call to 'verify' its Google listing for a fee.…
Five habits that help with any of these
- Never share an OTP, UPI PIN, card PIN or CVV with anyone, including someone who says they are from the bank.
- Do not tap links in unexpected messages; open the official app or type the website yourself.
- Call back on the number printed on your card, bill or official app, not the one that contacted you.
- Be careful when someone creates a deadline or asks you to keep the matter secret.
- If money has moved, call 1930 at once and report at cybercrime.gov.in; the first hours matter most.
Check it before you tap or pay
Safeavio Sentinel is a made-in-India Android app: paste a message or link, or scan a QR code, and get a plain verdict with the reasons. It helps you spot a scam; it does not promise to stop every one.
Download for AndroidWhat the app does
Google Play listing: coming soon. Today the signed APK is on safeavio.com/download. Android 7.0 or later.