Fake City Union Bank messages and links

City Union Bank KYC closures, mobile banking renewals and gold loan renewals in fake texts, with tips for checking each.

A private-sector bank headquartered in Kumbakonam, Tamil Nadu, with savings accounts, deposits, loans and the CUB mobile banking app. Because many people use it, scammers pretend to be City Union Bank in SMS, WhatsApp and email messages. This page lists the lies they usually tell and how to check before you act.

Lines used in fake City Union Bank messages

City Union Bank account will be closed, update KYC on this page
Your CUB mobile banking has expired, renew with card number
City Union Bank gold loan renewal offer, tap to proceed
City Union Bank reward credit pending, verify your account via this link

How to verify it yourself

Use the City Union Bank mobile app from the official store, or type the bank's website into the browser. Gold items are handled in the branch with your receipt, so a call asking for a revaluation fee should end with a visit to your own branch. Vehicle loans are discussed in person with documents. Account closure is not decided by an OTP. For card issues, the number on your card is the best route.

Quick checklist

Do not tap links or call numbers inside the message.
Open the official app, or type the official website yourself, and look for the same notice.
Never share an OTP, PIN, CVV or password with anyone, including "staff".
If money moved, call 1930 and your bank at once.

How Safeavio helps

Paste the message or the link into Safeavio Sentinel (or share it to the app) and it shows a plain verdict with the reasons: urgency, a money demand, a lookalike address or an OTP request. It checks the text you give it and cannot promise to catch every scam.

Check it before you tap or pay

Safeavio Sentinel is a made-in-India Android app: paste a message or link, or scan a QR code, and get a plain verdict with the reasons. It helps you spot a scam; it does not promise to stop every one.

Download for Android What the app does

Google Play listing: coming soon. Today the signed APK is on safeavio.com/download. Android 7.0 or later.

Questions

How can I tell if a City Union Bank message is real?

Do not judge by the sender name or the logo; both can be copied. Open the official City Union Bank app or type its website yourself and look for the same notice. City Union Bank will not ask for your OTP, PIN or password in a message.

What should I do if I tapped a link in a fake City Union Bank message?

Close the page without typing anything. If you entered details, change the password at once from the official app, call your bank or provider using the number on your card or bill, and report at cybercrime.gov.in. If money moved, call 1930.

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City Union Bank is a trademark of its owner. This page is not affiliated with or endorsed by City Union Bank; it only describes how scammers pretend to be it.