Fake Swiggy calls and apps

Callers claiming to be Swiggy support or delivery executives ask for UPI PINs, delivery OTPs and refund apps. Learn how to verify.

Swiggy is an Indian app for ordering restaurant food, groceries through Instamart and for booking tables, with delivery partners on bikes. Because many people use it, scammers pretend to be Swiggy on phone calls, in apps and on WhatsApp. This page lists the lies they usually tell and how to check before you act.

Lines used in fake Swiggy calls and apps

Caller says an order was cancelled and asks you to enter your UPI PIN for a refund
Fake delivery executive claims to be at your gate and demands an OTP
Fake support agent finds a food quality issue and sends a refund app to install
Caller asks for cash on delivery paid in advance to a personal number

How to verify it yourself

Open the Swiggy app and look at the order status, the delivery partner's details and refund timeline under your orders. A refund returns to your payment method or Swiggy Money automatically, so a PIN, QR scan or app install is never part of it. The delivery code on your order screen is for the person who actually brings a real order. Use help inside the app, since customer care numbers in search results may not be genuine.

Quick checklist

Do not tap links or call numbers inside the message.
Open the official app, or type the official website yourself, and look for the same notice.
Never share an OTP, PIN, CVV or password with anyone, including "staff".
If money moved, call 1930 and your bank at once.

How Safeavio helps

Safeavio Sentinel's phone scan lists apps outside a store, risky permissions and settings such as unknown sources, and the Money Shield checklist slows you down before you send money. It cannot stop a call, but it helps you spot a fake app afterwards.

Check it before you tap or pay

Safeavio Sentinel is a made-in-India Android app: paste a message or link, or scan a QR code, and get a plain verdict with the reasons. It helps you spot a scam; it does not promise to stop every one.

Download for Android What the app does

Google Play listing: coming soon. Today the signed APK is on safeavio.com/download. Android 7.0 or later.

Questions

A caller says they are from Swiggy. Is it real?

Treat it as unverified. Hang up and contact Swiggy through its official app or the number printed on your card, bill or official website. Never install an app or share an OTP because a caller asked.

Can Swiggy ask me to install an app on a call?

Be very careful. Scammers use screen-sharing and fake apps to watch your screen and read OTPs. Install apps only from the official store listing that you find yourself, never from a link or a caller.

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Swiggy is a trademark of its owner. This page is not affiliated with or endorsed by Swiggy; it only describes how scammers pretend to be it.