Fake BSES (Delhi electricity) calls and apps

Callers using BSES's name for meter removal threats, quick-support apps and subsidy credit PIN requests. Learn the script first.

BSES Rajdhani and BSES Yamuna are electricity distribution companies serving large parts of Delhi, with bills, rooftop solar and an app of their own. Because many people use it, scammers pretend to be BSES (Delhi electricity) on phone calls, in apps and on WhatsApp. This page lists the lies they usually tell and how to check before you act.

Lines used in fake BSES (Delhi electricity) calls and apps

Caller says your meter will be removed unless he can update your details with a code
Fake billing executive asks you to install a quick-support app to cancel a wrong bill
Caller promises a lower bill after a bribe-like payment to an individual
Caller asks for your CA number and UPI PIN to receive a subsidy credit

How to verify it yourself

Your CA number is printed on your bill. Use it in the official BSES website or app, typed or installed by you, to see the current bill, subsidy status and meter details. A late night SMS is not how supply is cut, and the nearest BSES office can confirm anything in person. No employee asks for a UPI PIN, a remote app or a personal payment, because a PIN is only for sending money, never for receiving a credit.

Quick checklist

Do not tap links or call numbers inside the message.
Open the official app, or type the official website yourself, and look for the same notice.
Never share an OTP, PIN, CVV or password with anyone, including "staff".
If money moved, call 1930 and your bank at once.

How Safeavio helps

Safeavio Sentinel's phone scan lists apps outside a store, risky permissions and settings such as unknown sources, and the Money Shield checklist slows you down before you send money. It cannot stop a call, but it helps you spot a fake app afterwards.

Check it before you tap or pay

Safeavio Sentinel is a made-in-India Android app: paste a message or link, or scan a QR code, and get a plain verdict with the reasons. It helps you spot a scam; it does not promise to stop every one.

Download for Android What the app does

Google Play listing: coming soon. Today the signed APK is on safeavio.com/download. Android 7.0 or later.

Questions

A caller says they are from BSES (Delhi electricity). Is it real?

Treat it as unverified. Hang up and contact BSES (Delhi electricity) through its official app or the number printed on your card, bill or official website. Never install an app or share an OTP because a caller asked.

Can BSES (Delhi electricity) ask me to install an app on a call?

Be very careful. Scammers use screen-sharing and fake apps to watch your screen and read OTPs. Install apps only from the official store listing that you find yourself, never from a link or a caller.

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BSES (Delhi electricity) is a trademark of its owner. This page is not affiliated with or endorsed by BSES (Delhi electricity); it only describes how scammers pretend to be it.