Do these first
- Use another phone to call your mobile operator on the number printed on your bill or in its official app. Ask if a SIM replacement or port request was made on your number.
- Ask the operator to block the new SIM and give you a new one in person, with your ID.
- Call your bank, from another phone, and ask them to pause UPI and net banking until your number is safe.
- Change passwords for email, banking and social accounts, and move two-step verification to an authenticator app instead of SMS.
Then do these
- Check your bank, UPI and email for sign-ins and payments you did not make.
- Add a PIN to your SIM and to your operator account if the operator offers it.
- Tell family that they should not trust messages from your number until you confirm.
- Note the time that service dropped; it helps the operator and the police.
What not to do
- Do not wait a day to see if signal returns.
- Do not share the new SIM details or ID photos on chat.
- Do not keep using SMS codes for important accounts.
Where to report
Report at cybercrime.gov.in and call 1930 if money moved. Suspicious SIM behaviour can also be reported on the Sanchar Saathi portal.
How Safeavio Sentinel can help
- SIM-change alert: the app notes the SIM it has now and warns you when it changes; it keeps only a scrambled fingerprint and never reads your number.
- A long loss of service with a SIM inserted is shown as a hint to check with your operator, never as proof.
- Anti-theft tools and recovery information are in the same place.
Questions people ask
Can Safeavio detect a SIM swap at the operator?
Not directly. If someone moves your number to another SIM, this phone keeps its SIM and loses service. Safeavio can only hint at that, so check with your operator.
Does Safeavio read my phone number?
No. It keeps only a scrambled fingerprint of the SIM details on the phone to notice a change.
This page is general information, not legal or financial advice. Use only the number printed on your card, passbook or the official app of your bank or company.
Check it before you tap or pay
Safeavio Sentinel is a made-in-India Android app: paste a message or link, or scan a QR code, and get a plain verdict with the reasons. It helps you spot a scam; it does not promise to stop every one.
Download for AndroidHow to get startedWhat the app does
Google Play listing: coming soon. Today the signed APK is on safeavio.com/download. Android 7.0 or later.
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