Fake ICICI Lombard General Insurance calls and apps
Fake ICICI Lombard roadside agents, cancelled-policy callers and QR bonus requests explained, with ways to confirm through the official app.
A general insurer offering motor, health, travel, home and commercial cover, with a mobile app used for renewals, claim intimation and roadside help. Because many people use it, scammers pretend to be ICICI Lombard General Insurance on phone calls, in apps and on WhatsApp. This page lists the lies they usually tell and how to check before you act.
Lines used in fake ICICI Lombard General Insurance calls and apps
- A caller says your car insurance was cancelled and offers a new policy if you pay by UPI to his personal ID
- A person claims to be an ICICI Lombard roadside assistance agent and asks for an advance for towing
- An unknown number asks you to scan a QR code to receive your no-claim bonus
- A caller on a video call asks you to show your policy and vehicle papers for a fake audit
How to verify it yourself
Check the vehicle or health policy in the official ICICI Lombard app, or on the company website that you type yourself. Repair approvals and roadside requests are raised through that app or the helpline number printed on your policy schedule. Scanning a QR code is for paying someone, never for receiving a bonus, so refuse any such request. Show your policy and vehicle papers only on the insurer's own platform and never to a stranger on a video call.
Quick checklist
- Do not tap links or call numbers inside the message.
- Open the official app, or type the official website yourself, and look for the same notice.
- Never share an OTP, PIN, CVV or password with anyone, including "staff".
- If money moved, call 1930 and your bank at once.
How Safeavio helps
Safeavio Sentinel's phone scan lists apps outside a store, risky permissions and settings such as unknown sources, and the Money Shield checklist slows you down before you send money. It cannot stop a call, but it helps you spot a fake app afterwards.
Check it before you tap or pay
Safeavio Sentinel is a made-in-India Android app: paste a message or link, or scan a QR code, and get a plain verdict with the reasons. It helps you spot a scam; it does not promise to stop every one.
Download for AndroidWhat the app does
Google Play listing: coming soon. Today the signed APK is on safeavio.com/download. Android 7.0 or later.
Questions
A caller says they are from ICICI Lombard General Insurance. Is it real?
Treat it as unverified. Hang up and contact ICICI Lombard General Insurance through its official app or the number printed on your card, bill or official website. Never install an app or share an OTP because a caller asked.
Can ICICI Lombard General Insurance ask me to install an app on a call?
Be very careful. Scammers use screen-sharing and fake apps to watch your screen and read OTPs. Install apps only from the official store listing that you find yourself, never from a link or a caller.
Related scam guides
Fake ICICI Lombard General Insurance messages and links · All brands
Other insurers
ICICI Lombard General Insurance is a trademark of its owner. This page is not affiliated with or endorsed by ICICI Lombard General Insurance; it only describes how scammers pretend to be it.